FAQs

FAQs

What services do you offer?

We offer Laundry and Dry Cleaning with free pickup and free next day delivery. Flexible pickup schedule 7 days a week.

Do I get laundry bags from you?

Yes, every customer gets laundry bags. Your laundry pick up Valet will wait while you transfer the items into the bags.

Do I have to be home?

Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Make sure to let us know in the ‘Pickup’ notes so we know we have your approval. For deliveries we prefer that you (or your roommate) be home or have a doorman in your building for us to leave the clothes with.

What payment methods do you accept?

Visa, MasterCard and American Express. You can link your card right in your Laundry Bubble account. 

What is your quality guarantee?

Based on our unwavering commitment to the perfect customer experience and obsessive passion for quality, we offer the Laundry Bubble Satisfaction Guarantee. That means if you’re ever unsatisfied with the quality of our cleaning, just let us know within 24 hours and we’ll re-clean your items for free. No questions asked – all you have to do is let us know at (424) 272-6063 and send a photo of the items.

How do I schedule a pickup?

It’s really easy. Press the "Request My Free Pickup" button. Enter your preferred pickup date and time and add any care instructions. We’ll bring you laundry bags to use on all your orders.

When is my laundry weighed?

As soon as your laundry is brought to our facility it is sorted and weighed. We check and test our scales daily to ensure we are providing the most accurate measurements possible.

When do I get them back?

Next day delivery. Always consistent schedule. Delivery between 6:00 pm and 9:00 pm. 

Do I need to sort the clothes?

There is no need to sort your items for laundry! If you have Hang Dry or Dry Cleansing, please put them in separate bags. Our goal is to take the hassle of laundry out of your life, and our professional cleaners properly sort your laundry items to ensure top quality cleaning!

What if I have more questions?

Please call us at (424) 272-6063 or email us at [email protected]

What services do you offer?

We offer Laundry and Dry Cleaning with free pickup and free next day delivery. Flexible pickup schedule 7 days a week.

Do I get laundry bags from you?

Yes, every customer gets laundry bags. Your laundry pick up Valet will wait while you transfer the items into the bags.

Do I have to be home?

Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Make sure to let us know in the ‘Pickup’ notes so we know we have your approval. For deliveries we prefer that you (or your roommate) be home or have a doorman in your building for us to leave the clothes with.

What payment methods do you accept?

Visa, MasterCard and American Express. You can link your card right in your Laundry Bubble account. 

What is your quality guarantee?

Based on our unwavering commitment to the perfect customer experience and obsessive passion for quality, we offer the Laundry Bubble Satisfaction Guarantee. That means if you’re ever unsatisfied with the quality of our cleaning, just let us know within 24 hours and we’ll re-clean your items for free. No questions asked – all you have to do is let us know at (424) 272-6063 and send a photo of the items.

How do I schedule a pickup?

It’s really easy. Press the "Request My Free Pickup" button. Enter your preferred pickup date and time and add any care instructions.

When is my laundry weighed?

As soon as your laundry is brought to our facility it is sorted and weighed. We check and test our scales daily to ensure we are providing the most accurate measurements possible.

When do I get them back?

Next day delivery. Always consistent schedule. Delivery between 6:00 pm and 9:00 pm.

Do I need to sort the clothes?

There is no need to sort your items for laundry! If you have Hang Dry or Dry Cleansing, please put them in separate bags. Our goal is to take the hassle of laundry out of your life, and our professional cleaners properly sort your laundry items to ensure top quality cleaning!

What if I have more questions?

Please call us at (424) 272-6063 or email us at [email protected]

Phone: 424-272-6063

Serving: Los Angeles, CA